Shipping Policy

At Novanest, we work to process and ship your order as quickly as possible.

Order Processing

Orders are normally processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you may receive tracking information when tracking is available.

Shipping Times

Delivery times may vary depending on the destination, shipping method, carrier, and other factors.

Estimated delivery timeframes are provided during the ordering process whenever available. Please note that delivery delays may occur due to weather, carrier issues, customs, holidays, or circumstances outside our control.

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order. Novanest is not responsible for delays or delivery problems caused by an incorrect or incomplete address provided by the customer.

Lost or Delayed Packages

If your order appears to be delayed or lost, please contact us so we can assist you. We may need to work with the shipping carrier to investigate the shipment.

For shipping-related questions, contact:

Email: faizanaustria@gmail.com
Phone: 06601012981